Frequently Asked Questions
Do you deliver?
Yes! We are a delivery-only bakery. We do not have a storefront just yet. We deliver to the downtown Winchester area at no cost. Outside of our delivery area, there is a small fee dependent on your location. Contact us directly for more delivery questions!
What are your payment methods?
We accept cash, check, Paypal, and all major credit cards.
Where are you located?
We do not currently have a storefront. We bake out of a satellite kitchen in the Winchester area and offer delivery.
How do I order a cake?
If you are interested in ordering a cake and getting a no-obligation quote, please refer to our quote request page, or email us at email@example.com.
Do you make custom baked goods?
Absolutely! We are a fully custom bakery and can create any and all kinds of desserts for any occasion.
When should I place my order?
We recommend you place your order as soon as you know what you’d like. Our calendar tends to fill quickly and it’s limited as we devote special attention to each order we take.
What are your GLUTEN FREE options?
Do you provide Vegan Friendly options?
Are any of your products sugar free?
How do I care for my order once I get it?
Every order that we fill comes with care instructions. We will cater those instructions to your order so please feel free to ask questions but we will always fill you in on how to best store, transport, and serve your sweets!
What are your cake serving sizes?
How do I cancel my order?
We know sometimes things happen! We also know each situation is different. Always contact us directly if you need to make any change to an order, including to cancel it.
Will my product look exactly like the photo?
Can I stop in and see what items are available?
No. We are a custom-order bakery, which means we only make what our clients order.
Will you mail some cookies or macarons to me?
Do you offer a discount on large quantity orders?
We offer a few discounts for very large orders. Contact us for more information.
I have a restaurant or coffee shop of my own. Do you offer wholesale options?
Why are your shipping costs so high?
Do you hold baking classes or private instruction?
Yes! We love to encourage others to pursue their love of baking. We teach classes frequently at Nibblins in Winchester, VA and can also offer private in-home instruction.
How much does a cake cost?
Cake prices vary and are dependent on cake size, amount of servings, extent of cake decor, and other factors. We find that most of our clients spend on average a minimum of $60 for a basic buttercream celebration cake. As we are a fully custom bakery, prices vary greatly from cutomer to customer.