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Frequently Asked Questions
We actually don’t have a published phone number by design. Custom baking requires details, inspiration photos, dates, servings, and sometimes a little back-and-forth.
We also don’t keep traditional business hours since we operate from a home kitchen (expect to see time stamps at 1 and 2 am!) and email allows us to give every inquiry the time and attention it deserves. It also keeps us from missing calls while we’re baking, teaching, or delivering.... and prevents oven-related emergencies.
We are a private kitchen which means we do not have a storefront and we keep hours based on our needs and baking schedule for the week. The best form of communication is through one of our contact forms here on the site or directly through an email to allthecrumbles@gmail.com. (allthecrumbles@gmail.com.)
Yes! We are a delivery-only bakery. We do not have a public storefront.
We deliver to most Winchester addresses at no-cost*. Outside of our free delivery area there is a small fee dependent on mileage to your location.
Contact us (https://www.crumbsandcrumbles.com/contact-us)directly for more delivery questions!
*no-cost delivery does not apply to weddings or other large event deliveries
If you are interested in ordering a cake and getting a no-obligation quote, please refer to our quote request page,(javascript:void(0)) or email us at allthecrumbles@gmail.com.(mailto:allthecrumbles@gmail.com?subject=I only came for the cake)
We love details, so be sure to include specifics on what you're looking for. This includes your date of event, how many you are serving, cake design ideas, and photo inspiration if you have it.
We recommend you place your order as soon as you know what you’d like.
Our calendar tends to fill very quickly and far in advance. Our time is limited as we are a small operation and like to devote special attention to each order we take.
Contact us (https://www.crumbsandcrumbles.com/contact-us)or send us an email to see if we have your event date available.
Cake prices vary and are dependent on cake size, amount of servings, extent of cake decor, and other factors. We find that most of our clients spend on average a minimum of $80 for a 6 inch basic buttercream celebration cake.
As we are a fully custom bakery, prices vary greatly from customer to customer.
Contact us (https://www.crumbsandcrumbles.com/contact-us)with some more information about your event (date of event, how many you need to feed, cake design ideas, etc.), and we can go from there to get a quote started for you.
We know that having a gluten restriction is frustrating. Currently our menu offers French macaron (made with almond flour) in an array of flavors, shapes, and designs. We also offer some cake flavors, cookies, and pies in alternate flours.
Contact us (https://www.crumbsandcrumbles.com/contact-us)for more information.
Please keep in mind that we are not a strictly gluten-free or allergen free kitchen.
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Everything in our kitchen is made from scratch and hand crafted. We use recipes that are tried and true and high quality products to keep consistency. Items may not be identical to what you see on the website or on your Pinterest board due to the hand crafted nature of each item, but we do our best to keep them consistent!
We love to encourage others to pursue their love of baking. We have taught classes in the past and look forward to it in the future, but we are currently not offering any private or class instruction.
Check with our favorite local kitchen store Nibblins (Nibblins.com)in Winchester for any classes we might be teaching through their program.
We take the health and safety of our customers as our top priority.
Crumbs & Crumbles understands the importance of providing customers with accurate potential allergen information.
Despite the fact that we bake and offer products without gluten and/or nuts, our baking equipment comes in contact with peanuts, other nuts, nut butters and extracts, and products containing gluten.
Therefore, our products can NOT be certified as gluten-free or nut-free.
We provide gluten friendly option for those avoiding gluten for nutritional purposes. Guests with special dietary needs are asked to contact Crumbs & Crumbles directly prior to ordering.
Thank you!
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